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What Is The Best Virtual Receptionist In Australia

Published Jun 15, 24
5 min read


The service given by OfficeHQ is specialist. The backend system is user-friendly and provides to our service demand for overflow phone calls. I would certainly suggest any little business looking for a virtual reception to take into consideration the solution used by OfficeHQ.

As a small company, every new business lead counts. Being used OfficeHQ, we're certain that not one of our important leads will certainly be missed no issue the time of day. We like the adaptable service offering and find it to be an economical way to provide 24/7 function to our clients.

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Would advise them to others. We have actually partnered with OfficeHQ to provide our customers pleasant assistants to handle our calls when our group are hectic, as an actual individual is so a lot better to speak to than voicemail we discover! We utilize their service for details project sales lines, the workplace line and mobiles when we are in conferences or onsite mostly.

They gladly and properly handled most of my phone calls when we were a little short-staffed. Terrific service. Many thanks. We have been using OfficeHQ for a number of years currently. Their service and reliability is actually foolproof. In our capacity of a wellness care company, having all unanswered telephone calls obtained as messages in real-time as emails is vital.

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Highly tailored, adaptable to fit our organization requirements. Well worth it! In the start-up stage for my regulation technique, I went with a virtual reception service to stay clear of the expenses of a full time receptionist. There was some preliminary concern around whether the setup would be smooth and whether a high criterion of call experience for my clients can be kept, yet it's been great.

OfficeHQ have actually made a greatly positive difference to our company for the previous 18 months. They also provide your company with a phone number and are terrific for legimitising virtual/online organizations (and naturally others also). I highly advise them ought to you need a part-time reception resource. As a little and active group, we don't have capability to handle new lead telephone call often.

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Calls are responded to by pleasant, well-spoken online aides and we obtain prompt emails having the brand-new telephone call details. Has been extremely convenient for our small business particularly with team taking leave or when they are off unwell.

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Our company runs an extremely active call centre and we use OfficeHQ for call centre overflow to take those calls we're not able to instantly handle. We have actually located the solution to be definitely smooth with all calls being addressed on a really prompt basis with instantaneous messaging and real-time reporting.

What can I say this business is dazzling. The procedure of establishing our business was so simple and the client service is fantastic. Thank you Ingrid for all your aid, you have actually been incredible. I would extremely advise this business. Having actually utilized your service continually for 15 years (because 2007), OfficeHQ has genuinely established the criteria for this sector.

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Thank you for the years and years of quality solution you have actually provided my service. 100% recommended an incredible solution and super-friendly staff.

Customers frequently certify our solution by calling us before they book, so it is sales vital that our phone is always answered properly and without delay. OfficeHQ does that for us when we are remote to the workplace.

That lastly never ever happened, as the service from the operatives in this firm have actually been so excellent that they have basically become component of the FireCrunch group. The almost instant relay of consumer calls by e-mail and text to our area operatives enables us to respond to consumer queries quickly, plus the form system developed allows straight loading to the FireCrunch CRM with no manual transfer called for by FireCrunch.

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I involved with OfficeHQ when I began my expert solutions firm in March 2008. I could be anywhere in the world and be confident a real person would certainly be there to take a telephone call from a customer.

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I highly recommend OfficeHQ. As I move into retirement, I am really grateful for the assistance from the group at OfficeHQ.

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We have been utilizing OfficeHQ for over one decade and it's such a reward to be without staffing headaches, such as when they contact unwell. With OfficeHQ as component of our group, there is always someone readily available to answer calls. OfficeHQ guarantees contact us to HR National are addressed 24 hours a day, 365 days a year.

I have been extremely pleased with their service over the previous 18 months. We are an extremely hectic property company who requires quickly and reliable service for all of our calls. From taking residential property enquiries, to offering info concerning "open for assessments" to purchasers, OfficeHQ has had us covered.

OfficeHQ gives us the capability to do what we do best, both in the clinic and off-site. virtual office with live receptionist. We're guaranteed in understanding we'll never ever miss a crucial call or potential visit, all for a portion of the expense of having our very own receptionist.

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I can not rank OfficeHQ and their solution highly sufficient. We have been functioning with OfficeHQ for over 8 years. We are no longer disrupted with telephone calls, consumers' information are taken accurately then you can pick e-mail or SMS alert.

Well done OfficeHQ, we would certainly be lost without you! Quit Sound Windows has actually been making use of OfficeHQ for numerous years.